Bonjour RATP
Official Île-de-France transit companion
by RATP Smart Systems
About this app
Bonjour RATP is one of the essential apps for getting around Paris and the wider Île-de-France region. It covers metro, RER, bus, tram, Transilien trains, Optile routes and nearby shared mobility options. The app combines route planning, real-time traffic status, personalized alerts, favorite lines and ticket purchase or validation on compatible phones. It is particularly valuable for visitors and commuters who need reliable network information from an official local source. For the French market, Bonjour RATP is not just a map app: it is a practical day-to-day transit wallet and disruption monitor for the Paris region.
Key Features
Paris-region routes
Plan metro, RER, bus, tram, Transilien and Optile trips across Île-de-France.
Live traffic
Check disruptions, delays and service status before travelling.
Tickets and Navigo
Buy and validate compatible tickets or manage digital Navigo cards on supported devices.
Personal alerts
Receive updates for favorite lines, stations and regular journeys.
Mobility alternatives
Discover walking, bike-share and other nearby mobility options.
Accessible routing
Adjust route preferences to reduce transfers or favor accessible journeys.
How It Works
Enter destination
Search an address, station or place in Île-de-France.
Compare routes
Review travel time, transfers, real-time issues and preferred modes.
Travel and validate
Follow the route, receive alerts and use supported ticketing features.
Detailed Review
Bonjour RATP is one of the first apps to install before spending time in Paris. It is built around the real network people use every day: metro, RER, tram, buses, Transilien and local operators across Île-de-France.
The most important feature is trust. In a city where strikes, works, closures and crowded transfers can change a route quickly, official live information matters. Bonjour RATP gives line status, route options and alerts in the same app.
Ticketing is the other major advantage. On compatible devices, the app can help buy or validate transport tickets and manage digital Navigo cards, which makes it more than a route planner. For regular commuters, that turns the phone into part of the transit workflow.
Compared with Citymapper or Google Maps, Bonjour RATP can feel more administrative and Paris-specific. But that is also why it is useful. It knows the local network deeply and is connected to the services people need in the region.
The limitation is geography. Outside Île-de-France, the app is no longer the right tool. Even inside the region, visitors may prefer Citymapper for a cleaner route comparison.
Our verdict: Bonjour RATP is essential for anyone regularly using public transport around Paris. It is the official companion for planning, disruption checks and mobile ticketing.
Strengths
Weaknesses
Our Verdict
Bonjour RATP is a must-have for Paris and Île-de-France transit. Citymapper may be cleaner for comparison, but Bonjour RATP is the official daily tool for tickets, alerts and network status.